Effective Date: [27/08/2025]
Tanview Safaris is committed to safeguarding the privacy of all clients, partners, and visitors who use our website and services. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit www.tanviewsafaris.com or book a safari with us.
Our Privacy Promise
Your trust is our most valuable asset. Protecting your personal information and using it only as you would expect is a top priority for Tanview Safaris.
Here is our promise:
We will safeguard, according to strict standards of security and confidentiality, any information you share with us.
We will limit the collection and use of customer information to what is necessary to deliver high-quality safari experiences, advise you about our services, and operate our business.
We will ensure that only authorized employees, trained in the proper handling of customer information, have access to it. Employees who violate this promise are subject to disciplinary action.
We will not disclose your information to any external organization unless you have consented, we have informed you in advance, or we are required by law.
We may share information with trusted partners (e.g., lodges, airlines, payment processors) only when necessary to complete your booking or provide services you have requested.
Any third parties we engage to provide support services must adhere to our privacy standards and are subject to monitoring for compliance.
We will make every effort to keep your information accurate and up-to-date, and will provide you with ways to access and correct it where legally permitted.
Information We Collect
Personal Information
When you register, inquire, or book with us, we may collect:
Full name
Contact details (address, phone number, email)
Passport or ID details (where required for bookings or permits)
Travel preferences and special requirements (dietary, medical, accommodation)
Payment details (processed securely via third-party payment providers)
We do not knowingly collect personal data from children under 13. If you are under 18, you may only provide personal information with the consent of a parent or guardian.
Website Usage Information
When you browse our website, we automatically collect:
IP addresses
Device and browser type
Website usage patterns (pages visited, time spent, referral source)
This information helps us improve our website performance and user experience.
How We Use Your Information
We may use your personal information to:
Process and confirm safari bookings and related travel arrangements.
Communicate with you about your trip and provide customer support.
Send updates, offers, or newsletters (only if you have opted in).
Improve our services, website content, and marketing.
Ensure legal compliance and protect our rights.
We may disclose personal information:
To comply with legal obligations.
To enforce our Terms and Conditions.
To trusted service providers who help us deliver our safaris.
Cookies
Our website uses cookies to improve navigation and provide a smoother experience. Cookies are small text files stored on your device that help us recognize repeat visitors and personalize content. You can control cookies through your browser settings; however, disabling them may affect website functionality.
Data Security
Your personal information is stored on secure servers with restricted access. We use technical and organizational measures such as SSL encryption, firewalls, and staff training to protect your data against loss, unauthorized access, alteration, or disclosure.
International Transfers
Since Tanview Safaris serves clients from around the world, your personal data may be transferred to trusted partners located outside Tanzania (e.g., lodges, airlines, or payment processors). By communicating with us electronically, you consent to such transfers, which are always handled in line with applicable laws and safeguards.
Data Subject Rights
Under Tanzania’s Personal Data Protection Act (2022), you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Withdraw consent for data processing.
Object to certain uses of your data.
File a complaint with the Personal Data Protection Commission (PDPC) if you believe your data has been misused.
To exercise these rights, please contact us (details below).
Policy Updates
Tanview Safaris may update this Privacy Policy periodically to reflect changes in law, technology, or our services. Updates will be posted on our website, and we encourage you to review this page regularly.
Contact Us
If you have questions, comments, or concerns regarding this Privacy Policy or how your information is handled, please contact us at:
Tanview Safaris
Email: [info@tanviewsafaris.com]
Phone: [+255 789 918 540]
Address: [P.O.BOX 23206 Arusha, Tanzania]